Milton Roy Europe
Values
Milton Roy Europe is structured around respect for our vision and the quest for operational excellence.
OUR VISION
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At the heart of our global group,
Our vision is built around three strategic pillars:
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ETHICS
Milton Roy Europe is committed to meeting the most stringent standards of ethics and professional behaviour. This principal applies to all relationships with customers, suppliers, shareholders, competitors and the communities within which we operate, as well as to relationships between employees at all levels of the organisation.
QUALITY AND EHS
Quality
At Milton Roy, the daily attention to quality and the implementation of our programme of continuous improvement focus the entire company's efforts on supporting its values.
It is the standard operating system for improving and maintaining quality and productivity throughout the Milton Roy group: it's how we work. It is applied on a daily basis by everyone working within or for Milton Roy in order to improve and optimise quality and the value chain offered to customers.
Safety and Environment
Milton Roy Europe is committed to safety and aims for Zero Accidents. The company's discharges into the environment have been reduced significantly, demonstrating our commitment to sustainable development, which is vital in achieving Excellence. Every 3 years, targets are set in order to drastically reduce our water and electricity consumption and waste production.
PURCHASING
Our performance depends heavily on our suppliers' performance. They are a vital link in our ability to provide our customers with quality services within the delivery times we have committed to.
That's why, in addition to performance monitoring of our supplier panel, and in line with our continuous improvement programme, Milton Roy Europe applies its own Supplier programme, in order to:
- Procure critical parts from suppliers that have been identified as the best in their field,
- Encourage all of our suppliers to achieve excellence, giving advice if necessary.
This programme is based on close collaboration between our Purchasing department and our suppliers and enables us to guarantee compliance with our quality and ethics standards for our customers.
Our suppliers' performance is measured using industry standards:
- Quality performance: Zero non-conformity*
- Delivery time performance: 100% to requirements*
- Customer Satisfaction: A score of at least 6 on a scale of 1 to 7.
*Performance must be maintained for at least 12 months
Based on these evaluations, our suppliers must demonstrate a culture of performance and the implementation of improvements aimed at achieving exemplary standards. Our best suppliers obtain Gold.
